Customer care
Your home is our responsibility.
We do everything to ensure that you receive not just a product, but complete peace of mind and confidence in your choice.
What we do for you:
Warranty service — if something needs to be adjusted, we react promptly. Our warranty lasts 12 months after installation.
Post-purchase consultations — we answer any questions about the operation and care of doors, furniture, stairs etc.
Post-warranty support — even when the warranty has expired, we are always there if you need advice.
Tips and recommendations — you can find tips on how to preserve the beauty and durability of our products, as well as advice on caring for wood, fittings, and glass on our website or by contacting our team for consultation.
We believe that customer care does not end after installation. At Viktorian, you are always in good hands, and we do everything to keep your home stylish, comfortable, and carefree.
